@article{Li:2015M9,
  author = "Li, Liping  and  Wu, Xiao song",
  title = "{Framework and Strategy of Customer Relationship Management System in Electronic-Commerce}",
  doi = "10.22323/1.259.0046",
  journal = "PoS",
  year = 2015,
  volume = "CENet2015",
  pages = "046"
}